Distribution
Customer Concentration Risk Guide
Customer concentration risk develops when too much of a distributor’s order volume, revenue, or outstanding exposure depends on a small number of…
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Laws
Sweepstakes Enforcement Laws
Sweepstakes enforcement laws do not always require a state to pass a new sweepstakes-specific ban before regulators or attorneys general take action.…
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Laws
New York Sweepstakes Ban: S.5935A
The New York sweepstakes ban under S.5935A prohibits covered online dual-currency sweepstakes games in the state and creates compliance exposure beyond the…
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Distribution
Credit Order Service Levels Guide
Credit order service levels give sweepstakes gaming businesses a consistent framework for handling orders from submission through completion. By defining response targets,…
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Distribution
Sweepstakes Credit Order Closeout Guide
A consistent sweepstakes credit order closeout process helps operators confirm that an order is truly complete before it leaves the active workflow.…
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Distribution
Sweepstakes Credit Order Refunds: How to Handle Requests
Sweepstakes credit order refunds should follow a documented process that checks the original order, fulfillment status, payment records, approval requirements, and customer…
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Distribution
Customer Credit Limit Review Guide
A customer credit limit review helps operators decide whether an account’s purchasing limit still matches its payment history, order activity, and operational…
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Distribution
Seasonal Sweepstakes Credit Demand Guide
Seasonal sweepstakes credit demand can create sudden increases in order volume, putting pressure on inventory, staffing, payment checks, communication, and fulfillment. Operators…
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Distribution
Credit Order Underpayments: How to Handle Them
Credit order underpayments occur when the amount received does not fully cover the amount expected for an order. The safest operational response…
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Distribution
Credit Order Audit Trail: How to Build One
A credit order audit trail should show what happened to a sweepstakes credit order from the initial request through payment review, approval,…
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